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Front End and Back End Interactions
Front End is when you interact directly with a customer or end user. Imagine the customer at the centre of your universe and frontline teams supporting their journey. Back End teams are surrouning and supporting the front end teams
Back End

Customer
Front End
Front End
Back End
Customers
Customer Journeys
How Do You Make Your Customer's Life Easier?
Developing Frictionless and Seamless Experiences at Every Touchpoint and Interaction
Creating Innovations that Save Time and Effort for the Clients
Centralising Customer Data for all Front End and Back End teams
Keeping Everyone in The Loop both Front End and Back End

We mentor you in:
Journeys &
Innovations
Management
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